How to coach a team away from “jumping to a solution” to a disciplined PDCA

One of the key tenants of lean is developing a robust problem solving approach. Too often organisations tend to identify problems and come up with quick solutions without following any robust approach. Such an approach often leads to wasted efforts and do not contribute to organisational strategic goals.  This article recommends a systematic approach to identifying problems and establishing sound causal relationships before deciding what needs to be changed. Read more…

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