Engaging people

Lisa Yerian, MD and Director, Continuous Improvement of an US medical Centre, applied lean principles to improve workflow during the design phase of the their Centre’s new pathology lab. See our last week’s blog. With this experience, in this article, she discusses engaging people, doctors and senior leaders, healthcare reform’s impact, where to start a lean transformation, why she took on responsibility for continuous improvement, and much more. Read more…

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• Lean Thinking